Mike Croucher

Chief Architect, Travelport

Mike joined Travelport in June 2014 in the vital leadership role of Chief Architect, with accountability for leading the Architectural function. He is part of the technology leadership team and the global senior leadership team, reflecting the importance of the Architecture function to the company and commitment to the continuing realisation of Travelport’s strategy. At Travelport, Mike has driven an enterprise wide change in creating strategic 3 year roadmaps, introduced an enterprise Architecture function and has championed the digital evolution of Travelport from a channel focused business to a platform exploiting the latest digital technologies.
Mike has extensive experience in IT and travel, with over 30 years experience leading and innovating IT and business change in the travel sector and a particularly strong track record in successfully implementing IT systems across large, global organisations.
Previous to Travelport, Mike spent 15 years working for British Airways (BA) in a number of senior roles, including Head of IT Architecture and Delivery. Mike spent some of his early career at Scandinavian Airlines in Copenhagen, later as an architect of the Galileo GDS and went onto become Director of Applications Development with responsibility for leading teams in Chicago, Denver and Swindon.


Vlatko Pavlović

Senior Account Manager, Booking.com

Vlatko Pavlović obtained a Master’s degree in Economics at Department of Management, University of Zagreb. During the studies, he participated in ERASMUS mobility program and spent one semester at the University of Applied Sciences in Bremerhaven, Germany. He has started a career in hotel industry in 2011. From 2015. was working as Individual Sales Coordinator for Importanne Hotels & Residences in Dubrovnik. His areas of interest are project management, congress and event management, public relations, as well as sales management. Currently is working as Senior Account Manager at Booking.com, leading the team in charge of Montenegro and Dubrovnik-Neretva district.


Rob Davidson

Managing Director, MICE Knowledge

Rob Davidson is the Managing Director of MICE Knowledge, a consultancy specialising in research, education and training services for the meetings and events industry.
His main areas of expertise are conferences and incentive travel, and he has written seven books on these themes, including his latest publication, Business Events.
He has carried out research projects for a number of major organisations including the Poland Convention Bureau, the Ireland National Tourism Development Authority, and the Society for Incentive Travel Excellence.
He is regularly invited to speak at international conferences on themes linked to business events, in particular to present the results of his ongoing research into conference industry trends. Rob also teaches as a Visiting Professor in five European universities, where he educates and inspires Events Management and Tourism Management students every year.
In 2015, he was awarded a Doctorate from the University of Greenwich for his thesis, entitled ‘Technological and Demographic Factors as Agents of Change in the Development of Business Events’. In 2016, he won the Best Conference Speaker award at the Global Event Awards. In 2017, he was awarded the Lifetime Achievement Award at the IBTM WORLD exhibition in Barcelona.


Leonardo Buzov Vulas

Director of Sales & Marketing, T-Nest Resort

Leonardo Buzov Vulas is a Director of Sales & Marketing at T-Nest Resort, an innovative luxury resort based on the highest sustainability standards, innovation and nature as a main inspiration, expected to be opened in the second half of year 2019.
He started his hospitality career working at supervisory and managerial positions in Guest Services and Sales for the well-known international hotel brands such as Le Meridien, Radisson, InterContinental and Sheraton, both in Croatia and abroad. One of the most valuable professional experiences he had were the ones of Senior Corporate Account Manager at Mamaison, a small, independent chain of boutique hotels and residences with the headquarter in Prague, Czech Republic where he spent more than 4 years also working as International Sales Manager for InterContinetal Prague. After leaving Prague, Leonardo continued his career path in Dubrovnik Riviera Hotels where he was a key sales & marketing person and contributed to an opening of Sheraton Dubrovnik Riviera Hotel while leading a team of 13 members.
Additionally, Leonardo is teaching destination management course at RIT Croatia and attends several industry conferences as either speaker, panel moderator and organization support.


Nikola Marković

Founder, AIEA Serbia

A dynamic and transformative hotel operations manager with broad and diverse background, ranging from leading the top leading hotels in Serbia, working in corporate environment and execution in hotel team building. Experienced in leading multiple hotel departments including all hotel operation, sales and marketing. Working with teams from 10 - 250 staff to leverage strengths, which include strategic thinking, planning and execution, analytics, problem-solving, change and crisis management, process improvement and customer satisfaction. Experienced in managing 3, 4 and 5* island resorts, mountain resorts and city hotels from 30-400 rooms and public sector tourism activities as well as real estate and hotel valuation.


Dušan Borovčanin

Teaching Assistant, Faculty of Tourism and Hospitality Management, Singidunum University

Currently employed as a teaching assistant with over 3 years’ experience in teaching and research at Singidunum University. In 2017, voted as the third-best lecturer by students and colleagues. Professional background includes work experience in one of the largest hotel management companies in the region. Represented Serbian students at four board meetings of the European Students’ Union. Passionate about Hotel Marketing & Management, Revenue Management, and the use of IT in hotel operations. Proud finisher of over ten half-marathons in the region.


Denis Uhoda

Pakkhuset Oslo

Born in Zagreb, Croatia. With over 17 years of experience in hospitality industry in many bars, hotels and travel agencies, including organization team of Turizmijada. Moved to Oslo 3 years ago where he worked as a bar manager in the biggest and busiest restaurant in Norway, until last summer. Now he is part of Pakkhuset team, the new event place just opened in downtown city. On over 2700m2 they organize everything under one roof, from meetings, seminars, conferences, to celebrations and parties.


Prof. dr Nikol Čanak- Dr Nick

Coach of Champions

Prof. dr Nikola Čanak is an international teacher and personal trainer (business and life couch), Professor of Applied Psychology and Communication, Professor of Leadership and Personnel Management, Professor of Wellness, Physiology and Hygiene of Sports, as well as a Doctor of Medical Sciences and Forensic Medicine Specialist.
Academic work at the Universities of Stanford, Cornell and NYU (in the USA) and the Universities of Aberdeen and London (UK), as well as in Belgrade and Novi Sad (Serbia). Professional work in the FBI (USA) and Scotland Yard (UK). Twice awarded with the Fulbright Scholarship Award in science. Possesses more than 40 years of experience in lecturing, seminars, workshops and in-house trainings on four continents. Personal coaching of professional athletes, business, cultural, political and public figures. Author of 11 books and dozens of CDs, DVDs and multimedia publications in the field of Applied Psychology, Motivation, Leadership, Sales, Negotiation, Time Management, and Stress Prevention, published at home country and abroad.


Boško Kovačević

Owner, Digispot digital agency

Boško Kovačević obtained degree in PR & Marketing. He has 20 years of working experience in this field. He began his career at the event management company. After that, he worked on the development of IT solutions for registering and managing property and rights for the largest organizations in Croatia. He is the owner of digital marketing agency „Digispot”.


Mirela Muslić

Sales and Marketing Representative, PHOBS

Mirela Muslić works in hotelier technology sector for last 4 years. Currently she works as a sale and marketing representative and online revenue consultant at PHOBS. Her job includes business trips, meetings, presentations and finding and contacting new potential clients. She also worked as a customer support for 3 years which included training and education of key personnel on all revenue generating modules that the company develop and consultation of hotel managers and owners to enable the web as their most critical and fastest growing revenue stream.


Milos Arambašić

Market Manager Balkan, GuestJoy

Miloš has a background of 10+ years of professional experience from banking, telecommunication and startup industry. From portfolio management, up to creating alternative sales channels and both organizing startup events and mentoring startup teams.
For the past 6 months, Miloš is a part of one of the best Estonian startups called GuestJoy. GuestJoy is one of the European leaders in reinventing the way hotels communicate with their guests.


Neven Šerić

Chair of Marketing Department, Faculty of Economics, University of Split

Dr Neven Šerić is a full-time professor and chair of Marketing Department at the Faculty of Economics, University of Split. With the license of the British Council, he is a visiting professor at several foreign institutions in Austria, Slovenia and Bosnia and Herzegovina. He is the author of several scientific books and monographs. He participated in 60 international conferences as panelist, board member and plenary speaker. He is a member of the editorial board of international scientific journals: Advances in Economics and Business and American Journal of Economics. He received a several awards, among which: Rector's Prize; Award for a valuable scientific work; Oscar of the Ministry of Nature and Environment Protection for the “Tourist valorization of Adriatic lighthouses“ project;


Gorazd Čad

Co-founder, CONVENTA

Gorazd Čad is founder and owner of the event and marketing agency TOLERANCA MARKETING. Gorazd has numerous years of experience in the planning, preparation and execution of major international trade shows and fairs. Having started his career in Cankarjev dom, where he project-led on fairs such as Infos, Kapital, Bits & Fun, Slovenian Wine Festival and many others, work in his private capacity has given him a long and multi-faceted experience of developing B2B trade shows, the most noteworthy of these being Conventa, Space, Natour and Hot-Rest.


Irina Tomić

CEO and Founder, TRUE Tourism

She started her career in tourism when she finished American College of Management and Technology. With diploma of Bachelor of Applied Science in Management and Tourism, she was ready to indugle in hotel industry, in Starwood Hotels and Resorts in Zagreb. Irina was working in Sheraton and Westin Zagreb Hotels for 6,5 years. She was coordinating all activities within sales and marketing department from selling and organizing accommodation and banquet capacities, everyday contacting with clients and coordination of all events on the spot with the subordinates in order to deliver the agreed “five star” services. Some of the special projects she worked at were E-Summit 2007 (Presidents Summit) – responsible for 13 high delegations coming to Zagreb led by Presidents of 13 different European countries, including complete organization of visit to the hotel for President Putin, UEFA conference – international conference 2008, POTUS visit – complete organization of visit of President Bush and First Lady. Then she moved to Regent Esplanade Zagreb, working under direct supervision of General Manager. Irina is a member of different associations trying to promote tourism in Budva. She was part of important conferences taking place in Croatia and Montenegro.